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 Need help? You can reach our support team by:- Live chat: Available in-app 24/7.- Email: support@fakefintech.com.- Phone: During business...

Contacting Customer Support

 If you wish to close your account, first ensure your balance is $0. Navigate to Account Settings &gt; Close Account. Confirm your choice ...

Closing Your Account

 Our platform is transparent about fees. Common charges may include ATM withdrawals, international transactions, or expedited transfers. Y...

Understanding Fees

 We take fraud seriously. Tips to stay safe:- Never share your password.- Use strong, unique login credentials.- Watch for phishing emails...

Protecting Yourself from Fraud

 To dispute a charge:1. Select the transaction in your account history.2. Click Dispute Transaction.3. Provide details and upload any supp...

Disputing a Transaction

 If your card is lost or stolen, you can temporarily freeze it through the Cards tab. Freezing instantly prevents new transactions while y...

How to Freeze Your Card

 You can update your phone number, email, or mailing address anytime. From your profile page, select “Edit Information.” Enter your update...

How to Update Your Personal Information

You can use our Knowledge Capture app to leverage your team’s collective knowledge.
Using the app, agents can:

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How can agents leverage knowledge to help customers?

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. 

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You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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